Short version: We collect the name and email you give us to deliver the checklist or guide and send practical credit education. We never sell your personal information. You can unsubscribe or ask us to delete your data at any time.
Who we are
Fix Credit Fast Guide is an educational publisher operated as part of the CreditGen10X family of consumer-credit resources, which also maintains the public FTC Banned Debt Collectors research at creditgen10x.com. This policy covers diy.creditgen10x.com and the resources delivered from it, including the free 7-Day Credit Cleanup Checklist and the paid How to Fix Your Credit Fast guide.
Information we collect
Information you give us directly
- Contact details. First name and email address, submitted through the free checklist form or a purchase.
- Payment information. If you buy the guide, your payment is handled entirely by our third-party checkout provider. We do not receive or store your full card number, expiration date, or security code.
- Messages you send us. If you contact us with a question, we keep that correspondence to respond and for our own records.
Information collected automatically
- Basic usage data. Our hosting provider logs standard technical information for every visit, such as IP address, browser type, device type, referring page, and pages viewed. We use this only in aggregate, to understand what content is useful and to keep the site secure.
- Email engagement. Our email delivery provider may report whether an email was delivered or opened, so we can keep our list accurate and stop emailing addresses that are no longer valid.
We do not use invasive tracking, and we do not build advertising profiles from your activity on this site.
How we use your information
- To deliver the checklist, the guide, or any other resource you requested.
- To send follow-up educational emails related to credit repair. Every email includes an unsubscribe link.
- To respond to questions or support requests you send us.
- To maintain, secure, and improve the site and its content.
- To comply with tax, accounting, and legal obligations related to a purchase.
How we share information
We do not sell, rent, or trade your personal information. We share it only with the service providers that make this site and its delivery possible, each of which processes data under its own privacy policy:
- Hosting and infrastructure (currently Vercel), to serve the website and downloads.
- Payment processing (a provider such as Stripe or a comparable processor, disclosed at checkout), to handle purchases securely.
- Email delivery, to send the checklist, the guide link, and follow-up messages.
We may also disclose information if required by law, to protect our legal rights, or to investigate fraud or security issues.
Cookies
The site may use strictly necessary cookies or local storage to remember basic preferences and to keep the site functioning correctly. We do not currently use third-party advertising cookies. If that changes, this policy will be updated first.
Data retention
We keep contact and purchase information for as long as needed to deliver the product, respond to you, and meet our legal and accounting obligations, and we delete or anonymize it when it is no longer needed for those purposes.
Your rights and choices
- Unsubscribe. Every marketing email includes a one-click unsubscribe link.
- Access or correction. You can ask what information we hold about you and request that it be corrected.
- Deletion. You can ask us to delete your personal information, subject to what we are required to keep for legal, security, or accounting reasons.
- Residents of California, the EU/UK, and other jurisdictions with privacy laws may have additional statutory rights over their personal data; we honor requests consistent with applicable law.
To exercise any of these rights, contact us using the details below.
Security
We use reasonable technical and organizational safeguards, including working only with reputable, security-conscious service providers, to protect the information you share with us. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Children's privacy
This site is not directed to children, and we do not knowingly collect personal information from anyone under 16. If you believe a child has provided us with personal information, contact us and we will delete it.
Changes to this policy
We may update this policy as our practices or providers change. The "last updated" date at the top of this page reflects the most recent revision. Material changes will be reflected here before they take effect.
Contact us
Questions about this policy or your information can be sent to support@creditgen10x.com.